What is a VPN and what is it for?
Find out in simple terms how a VPN works, when it can be useful and what it does not protect. Practical examples and good habits to get started.
Read the guideVPN guides and tips
Clear explanations to install, check and use your VPN.
How do you choose your VPN duration?
A trip, a few months or everyday use? Compare durations, prices and renewal options to choose a VPN at your own pace.
Read the guide
Installing your VPN on Windows, Mac, Android and iPhone
Install VPNClient on your computer, smartphone or tablet, then connect your Erqiva access. Choose your device and follow the illustrated steps.
Read the guide
How do you check that your VPN is working properly?
Your VPN says it is connected, but how can you be sure? Three simple checks help verify that it works and spot common problems.
Read the guide
Why use a VPN on public Wi-Fi?
At a café, hotel or airport, a VPN adds useful protection to your connection. Here are good habits for using a network you do not control.
Read the guide
Using a VPN while travelling
Prepare your access before departure, then keep good habits at hotels, airports and on mobile networks. A simple method for staying connected on the move.
Read the guide
Slow VPN: possible causes and solutions
A slow connection is not always caused by the VPN. Compare your network, server and application in the right order to find what is limiting your usage.
Read the guide
VPN not connecting: what should you check?
Rejected credentials, an endlessly connecting application or no Internet access: follow these checks in order before changing your configuration.
Read the guide
VPN, antivirus and firewall: what are the differences?
These three tools meet different needs. Understand their roles and how to combine them, without believing that one application protects against everything.
Read the guide
What a VPN protects, and what it does not
A VPN provides specific protection for your connection. Discover what it changes for your IP address and what remains visible through your accounts, cookies and activities.
Read the guide